Replacement Policy - Cocoon Cam

Replacement Policy

Cocoon Cam guarantees a one year warranty when you purchase directly from us or from one of our authorized retailers, including:

  • Amazon
  • Buy Buy Baby
  • Bed Bath and Beyond

Parts that can be replaced:

  • Mount (w/ screws and anchors)
  • Camera (w/o mount)
  • Power cable

**As a courtesy, we will cover shipping costs for all shipments within the US. If you are located internationally you will be required to cover your own shipping costs.

To initiate a replacement, please email us hello@cocooncam.com with your order confirmation and/or receipt, mailing address and images of the damaged part(s).